At Sea Collectives, your satisfaction is our top priority. If your order doesn’t meet expectations, we’re here to help with a simple 30-day return policy.

🛑 Order Cancellation

• Orders can be cancelled before shipment for a full refund.

• Contact us as soon as possible to request cancellation.

✅ No Hidden Fees

• No customs duties or hidden charges—your purchase and returns are worry-free.

🔁 Return Eligibility

You may return most items within 30 days of receiving your order, provided they are:

• In original condition

• Unused and unwashed

• With all tags attached

• In original packaging

📦 How to Return an Item

• Contact Us:
  Email support@seacollectives.com to register your return.

• Complete Return Form:
  Our support team will provide a return form to fill out.

• Ship the Item Back:
  Include the completed form and send your item to one of the return addresses below.
  We recommend using a trackable shipping method.

📍 Return Addresses

Sea Collectives Returns
ul. Przemysłowa 8, 62-030, Luboń
Poland
Email: support@seacollectives.com
Phone: +48 61 887 45 23

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Sea Collectives Returns Germany
Industriestraße 12, 61231, Bad Nauheim
Germany
Email: support@seacollectives.com
Phone: +49 172 4567893

💳 Refund Process

• Once your return is received and inspected, you’ll be notified via email.

• If approved, a refund will be issued to your original payment method within 14 business days.

🚨 Damaged or Incorrect Items

• Received a damaged or incorrect item?

• Contact us within 48 hours of delivery for a free return and full refund or replacement.

📬 Contact Us

Have questions or need help with your return? Reach out anytime:
📧 support@seacollectives.com

Company Name: GENERAL ENERGY POLAND
NIP: 5472234825
REGON: 523886148
Email: support@seacollectives.com
Address: PARTYZANTÓW 25, 43-300 BIELSKO-BIAŁA