Refund and Return Policy
At Sea Collectives, your satisfaction is our top priority. If your order doesn’t meet expectations, we’re here to help with a simple 30-day return policy.
🛑 Order Cancellation
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Orders can be cancelled before shipment for a full refund.
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Contact us as soon as possible to request cancellation.
✅ No Hidden Fees
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No customs duties or hidden charges—your purchase and returns are worry-free.
🔁 Return Eligibility
You may return most items within 30 days of receiving your order, provided they are:
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In original condition
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Unused and unwashed
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With all tags attached
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In original packaging
📦 How to Return an Item
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Contact Us:
Email support@seacollectives.com to register your return. -
Complete Return Form:
Our support team will provide a return form to fill out. -
Ship the Item Back:
Include the completed form and send your item to one of the return addresses below.
We recommend using a trackable shipping method.
📍 Return Addresses
Sea Collectives Returns
ul. Przemysłowa 8, 62-030, Luboń
Poland
Email: support@seacollectives.com
Phone: +48 61 887 45 23
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Sea Collectives Returns Germany
Industriestraße 12, 61231, Bad Nauheim
Germany
Email: support@seacollectives.com
Phone: +49 172 4567893
💳 Refund Process
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Once your return is received and inspected, you’ll be notified via email.
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If approved, a refund will be issued to your original payment method within 14 business days.
🚨 Damaged or Incorrect Items
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Received a damaged or incorrect item?
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Contact us within 48 hours of delivery for a free return and full refund or replacement.
📬 Contact Us
Have questions or need help with your return? Reach out anytime:
📧 support@seacollectives.com
Company Name: GENERAL ENERGY POLAND
NIP: 5472234825
REGON: 523886148
Email: support@seacollectives.com
Address: PARTYZANTÓW 25, 43-300 BIELSKO-BIAŁA